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What Are My Rights?

When you are at a store that uses electronic check conversion, you have a right to know. The retailer must tell you that they use that form of payment. You also have the right to know there are fees surrounding this process, similar to bounced check fees.
When you make your purchase, you should receive a receipt, even when paying this way. If you believe an unauthorized transaction has occurred, you have the right to an investigation done by your bank or other financial institution. This is to protect you from involuntary electronic check conversion. These rights have helped the history of electronic check conversion take off, because consumers know they are safe. These rights are often posted at the register, rather than told to each customer, in order to save time.

Advantages of Electronic Conversion

One of the biggest advantages of electronic check conversion is that your transaction occurs immediately. You do not have to wonder if that check will ever clear. It is also more secure, because your bank account numbers are not floating around on checks that have not been cleared.

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Another benefit of electronic check conversion is that it saves you time. You do not have to fill out the check; all you have to do is hand a blank check to the clerk. The check is only used once, so the machine voids it for you, and you can keep it as proof of the transaction date and amount.

What if There Is a Problem?

If you have a problem when using check conversion, you have a resource. First, contact your bank. They will have up to date information on the laws in your state that surround electronic check conversion. If you need information quicker, or if your bank is unavailable, you may want to contact the consumer protection agency in your state. The attorney general's office will also have information.

To file a complaint, contact the Federal Trade Commission. You can call them toll free at 877-FTC-HELP, or visit the website, which is www.ftc.gov. The complaint also needs to be sent to the Board of Governors of the Federal Reserve System. That website is www.federalreserve.gov.

So the next time you get ready to pay by check, you should know that there is a high likelihood that you might be asked to pay by check conversion. The history of electronic check conversion is new, but it is proving to be a safe, effective way to pay. So don't be surprised when you need to give the cashier a blank check. It is just electronic check conversion!
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